Assetium Holdings Limited is a customer-focused independent non-bank financial service authorized to offer professional worldwide investment management in alternative investments, funds and portfolio management, financial advisory, commodities trading, and asset management services. We provide a structured approach to investing with a dynamic asset allocation and flexible investing strategy, concentrating on growth and wealth development techniques. In general, we assist our clients in achieving their long-term financial objectives while investigating investment opportunities and taking a sound risk management framework into consideration.
We are recruiting:
Job Title: Customer Service Representative II
Job Type: Full-time
Location: Abuja (FCT)
Reports to: Head of Business Development
- Telephone and email clients
- Answer inquiries regarding products in a competent manner
- Address the needs of the client by collaborating with internal divisions
- Maintaining communication with the operations and treasury officer regarding all transactions and deadlines
- Preserving records of client communications, transactions, remarks, and complaints
- Expressing opinions regarding the effectiveness of the customer service procedure
- Drafts of defaulters’ emails and letters
- Welcoming walk-in customers and visitors
- Ensure customer retention and satisfaction
- Having a constant attitude of positivity, empathy, and professionalism toward clients
- Rapidly returning client inquiries
- Addressing the grievances of customers
- A thorough understanding of our products to enable you to respond to inquiries
- Include any additional tasks that may be required.
- HND or BSc in a relevant field, such as mass communication, public relations, business administration, etc.
- 1 to 3 years of experience in a related field
- The capacity to organize, prioritize, and multitask
- Superb presentation abilities
- Decision-making and problem-solving abilities
- Adept with Microsoft Office.
- A valid NYSC certificate is required
- Must reside in the vicinity of Abuja
- Outstanding verbal, written, and interpersonal abilities; great phone manners
20th August, 2022
How to Apply
Interested and qualified persons should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.