Great Brands Nigeria Limited is a top-tier, performance-driven sales and distribution company that values its employees. With more than 35 years of expertise in Nigeria and the area, we are the top distributor of consumer goods. Partnership model: By fusing high-quality production and brand value with skilled distribution, we seek to achieve strong market leadership positions for top FMCG makers.
We are recruiting:
Job Title: Customer Service Representative
Job Type: Full-time
Location: Ajah, Lagos
- Organize a huge number of incoming calls
- To satisfy customers, determine their needs and evaluate them.
- Deal with consumer complaints, offer suitable remedies and substitutes within the allotted timeframes, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork.
- Observe communication protocols, rules, and policies
- Go above and beyond to engage customers
- Create long-lasting connections and trust with your customers by being honest and communicative with them.
- Use the proper techniques and instruments to provide information that is true, accurate, and comprehensive.
- Meet sales goals for the personal/customer service teams and phone handling quotas.
- Candidates should have a bachelor’s degree and at least one year of professional experience.
How to Apply
Candidates who are qualified and interested should email their CV to firstname.lastname@example.org using the Job title as the subject of the mail.
Only those who speak Yoruba and Hausa are eligible for this position. Please do not apply if you do not speak Yoruba and Hausa well.