A digital mobile platform called Admoni, which is available on the Web, Android, and iOS, enables brand-to-user contact over mobile devices. We offer intelligent mobile solutions that encourage both user behavior and the promotion of corporate brands.
We are recruiting:
Job Title: Customer Service Representative
Job Type: Full-time
Location: Lekki, Lagos
- For client satisfaction, determine and evaluate their needs.
- Through transparent and active communication, create long-lasting connections with customers and trust.
- Use the proper techniques and instruments to provide information that is accurate, legitimate, and comprehensive.
- Identify and address customer issues and questions.
- Respond to consumer complaints calmly and with a pleasant attitude.
- Promote the company and its products positively, responding to inquiries and complaints as they come up, and you’ll attract more clients.
- Identify potential items to satisfy the needs of the customers.
- Take care of customer complaints, offer suitable answers and alternatives within the allotted period, and follow up to assure resolution.
- Maintain client interaction logs, handle customer accounts, and file documents.
Job Skills and Qualifications
- Bachelor’s degree
- 2 – 5 years of professional experience
- Ability to operate independently or with minimal supervision.
- The applicant needs to be self-motivated.
- Time management.
- Ability to communicate clearly.
- Ability to focus on small details.
19th August, 2022
How to Apply
Candidates who are interested and qualified should email their CVs to email@example.com using the Job title as the Subject of the mail.